Antecedents and consequences of consumer hope for digital payment apps services
Dhananjay Bapat and Rahul Khandelwal
| Year of publication: |
2023
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|---|---|
| Authors: | Bapat, Dhananjay ; Khandelwal, Rahul |
| Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 37.2023, 1, p. 110-127
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| Subject: | Commitment | Consumer hope | Customer engagement | Digital payment app | Digital quality | Social value | Trust | Konsumentenverhalten | Consumer behaviour | Mobile Anwendung | Mobile application | Beziehungsmarketing | Relationship marketing | Elektronisches Zahlungsmittel | Electronic payment | Digitalisierung | Digitization | Vertrauen | Confidence | Social Web | Social web | Kundenintegration | Customer integration | Digitale Güter | Digital goods | Online-Handel | Online retailing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JSM-12-2021-0456 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013542908