Antecedents and the underlying mechanism of customer intention of co-creating a dining experience
Year of publication: |
2021
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Authors: | Im, Jinyoung ; Qu, Hailin ; Beck, Jeffrey A. |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 92.2021, p. 1-12
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Subject: | Full-service restaurants | Co-creation experience | Openness to experience | Perceived physical environment | Positive anticipated emotions | Emotion | Gastronomie | Restaurant industry | Kundenintegration | Customer integration | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Experiment |
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