Antecedents of customers' acceptance of artificially intelligent robotic device use in hospitality services
Hongxia Lin, Oscar Hengxuan Chi and Dogan Gursoy
| Year of publication: |
2020
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|---|---|
| Authors: | Lin, Hongxia ; Chi, Oscar Hengxuan ; Gursoy, Dogan |
| Published in: |
Journal of hospitality marketing & management. - London [u.a.] : Routledge, Taylor and Francis Group, ISSN 1936-8631, ZDB-ID 2486892-9. - Vol. 29.2020, 5, p. 530-549
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| Subject: | AI robotic devices | Artificial intelligence | artificially intelligent | hospitality | service context | technology acceptance | Künstliche Intelligenz | Roboter | Robot | Krankenhaus | Hospital | Innovationsakzeptanz | Innovation adoption | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/19368623.2020.1685053 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012256150