Antecedents to complaint behaviour in the context of restaurant goers
| Year of publication: |
2006
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|---|---|
| Authors: | Velázquez, Beatriz ; Contrí, Gloria ; Saura, Irene ; Blasco, María |
| Published in: |
The international review of retail, distribution and consumer research. - London : Routledge, ISSN 0959-3969, ZDB-ID 10985888. - Vol. 16.2006, 5, p. 493-518
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