Application of fuzzy DEMATEL and fuzzy CODAS for analysis of workforce attributes pertaining to Industry 4.0 : a case study

Purpose: The aim of this study is to analyze workforce attributes related to Industry 4.0 using fuzzy decision-making trial and evaluation laboratory (DEMATEL) and fuzzy combinative distance-based assessment (CODAS). Design/methodology/approach: Technological trends stipulate various revolution in industries. Industry 4.0 is a vital challenge for modern manufacturing industries. Workforce adoption to such challenge is gaining vital importance. Therefore, such workforce-related attributes need to be identified for enhancing their performance in Industry 4.0 environment. In this context, this article highlights the analysis of 20 workforce attributes for Industry 4.0. Relevant criteria are prioritized using fuzzy DEMATEL. Workforce attributes are prioritized using fuzzy CODAS. Findings: The key attributes are “Skills/training in decision-making (WA2)”, “Competences in complex system modelling and simulation (WA1)” and “Coding skills (WA20)”. Research limitations/implications: In the present study, 20 workforce attributes are being considered. In future, additional workforce attributes could be considered. Practical implications: The study has been conducted based on inputs from industry experts. Hence, the inferences have practical relevance. Originality/value: The analysis of workforce attributes for Industry 4.0 using MCDM methods is the original contribution of the authors.