Application of the total quality management approach in a Spanish retailer: the case of Mercadona
| Year of publication: |
2010
|
|---|---|
| Authors: | Miguel, Blanco Callejo ; Santiago, Gutierrez Broncano |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 21017797. - Vol. 21.2010, 12, p. 1365-1382
|