Applied the grounded theory and IPA to explore the success factors of after-sales service
Toong Chinn Koh; Tzong-Ru Lee; Agnieszka M. Dadura
| Year of publication: |
2012
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|---|---|
| Authors: | Koh, Toong Chinn ; Lee, Tzong-ru ; Dadura, Agnieszka M. |
| Published in: |
International journal of enterprise network management. - Olney, Bucks. : Inderscience Enterprises Ltd., ISSN 1748-1252, ZDB-ID 22120208. - Vol. 5.2012, 4, p. 381-401
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10010117206