Applying a bilingual model to mine e-commerce satisfaction sentiment
Gongjun Yan, Wu He, Hui Shi and Danda B. Rawat
| Year of publication: |
December 2014
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|---|---|
| Authors: | Yan, Gongjun ; He, Wu ; Shi, Hui ; Rawat, Danda B. |
| Published in: |
Journal of management analytics. - Abingdon, Oxon : Taylor & Francis, ISSN 2327-0012, ZDB-ID 2896673-9. - Vol. 1.2014, 4, p. 285-300
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| Subject: | E-commerce | text mining | bilingual model | recommendation system | e-commerce | business intelligence | sentiment analysis | Electronic Commerce | Online-Handel | Online retailing | Data Mining | Data mining | Personalisierung | Personalization | Kundenzufriedenheit | Customer satisfaction | Mehrsprachigkeit | Multilingualism | Betriebliches Informationssystem | Business intelligence system | Emotion | Bergbau | Mining | Text | Social Web | Social web |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/23270012.2014.995143 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011729840