Applying fuzzy Zot to explore the customer service quality to the ocean freight forwarder industry in emerging Taiwan market
Wen-Cheng Lin; Gin-Shuh Liang
| Year of publication: |
2011
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|---|---|
| Authors: | Lin, Wen-cheng ; Liang, Gin-shuh |
| Published in: |
Research journal of business management. - [New York, NY] : Academic journals, ISSN 1819-1932, ZDB-ID 2501899-1. - Vol. 5.2011, 2, p. 77-88
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| Subject: | Frachtschifffahrt | Cargo shipping | Dienstleistungsqualität | Service quality | Fuzzy-Set-Theorie | Fuzzy sets | Taiwan |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009299458