Applying semantic Web technologies to meet the relevant challenge of customer relationship management for the US academic libraries in the 21st century using 121 e-Agent framework
Sharon Q. Yang; Amanda Xu
| Year of publication: |
2012
|
|---|---|
| Authors: | Yang, Sharon Q. ; Xu, Amanda |
| Published in: |
Customer relationship management and the social and semantic web : enabling cliens conexus. - Hershey, Pa. : Business Science Reference, ISBN 1-61350-044-0. - 2012, p. 285-311
|
| Subject: | Beziehungsmarketing | Relationship marketing | Semantisches Web | Semantic web | Wissenschaftliche Bibliothek | Academic library | USA | United States |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009377728