Applying the SOBC paradigm to reinterpret the online grocery shopping experience for the senior population
Year of publication: |
2023
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Authors: | Shukla, Mahima ; Misra, Richa ; Mahajan, Renuka ; Gupta, Rahul |
Published in: |
Journal of food products marketing : innovations in food advertising, food promotion, food publicity, food sales promotion. - London : Routledge, Taylor & Francis Group, ISSN 1540-4102, ZDB-ID 2112964-2. - Vol. 29.2023, 4, p. 115-137
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Subject: | Online grocery stores | senior cohort | phygital | product diversity | customer experience | web store loyalty | SOBC framework | Lebensmitteleinzelhandel | Food retailing | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Online-Handel | Online retailing | Lebensmittelhandel | Food trade | Electronic Commerce | E-commerce | Kundenzufriedenheit | Customer satisfaction |
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