Appointment scheduling under patient no-shows and service interruptions
Year of publication: |
2012
|
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Authors: | Luo, Jianzhe ; Kulkarni, Vidyadhar G. ; Ziya, Serhan |
Published in: |
Manufacturing & service operations management : M & SOM. - Catonsville, MD : INFORMS, ISSN 1523-4614, ZDB-ID 2021015-2. - Vol. 14.2012, 4, p. 670-684
|
Subject: | Scheduling-Verfahren | Scheduling problem | Patienten | Patients | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Terminplanung | Time scheduling |
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