Appointment system design with interruptions and physician lateness
| Year of publication: |
2013
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|---|---|
| Authors: | Klassen, Kenneth J. ; Yoogalingam, Reena |
| Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 7624499. - Vol. 33.2013, 4 (15.3.), p. 394-414
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