Approche organisationnelle du stress des salariés en relation service client : à la recherche d'un cadre d'analyse
| Year of publication: |
2012
|
|---|---|
| Authors: | Baujard, Corinne ; Chanlat, Jean-François ; Bouveresse, Laurence |
| Institutions: | Université Paris-Dauphine (Paris IX) |
| Subject: | Souffrance au travail |
| Series: | |
|---|---|
| Type of publication: | Book / Working Paper |
| Notes: | Published in Management et sociétés : mutations et ruptures, . pp. 121-134.Length: 13 pages |
| Classification: | J28 - Safety; Accidents; Industrial Health; Job Satisfaction, Related Public Policy |
| Source: |
Persistent link: https://www.econbiz.de/10011071922