Are Black restaurant servers tipped less than white servers? : three experimental tests of server race effects on customers' tipping behaviors
Zachary W. Brewster, Kenneth Gourlay, and Gerald Roman Nowak III
| Year of publication: |
2022
|
|---|---|
| Authors: | Brewster, Zachary W. ; Gourlay, Kenneth ; Nowak, Gerald Roman |
| Published in: |
The Cornell hospitality quarterly. - Thousand Oaks, Calif. : Sage, ISSN 1938-9663, ZDB-ID 2381244-8. - Vol. 63.2022, 4, p. 433-447
|
| Subject: | consumer discrimination | discrimination | race | restaurant | server | tipping | Gastronomie | Restaurant industry | Konsumentenverhalten | Consumer behaviour | Trinkgeld | Tipping behaviour | Schwarze Menschen | Black people | Ethnische Diskriminierung | Ethnic discrimination | Experiment | Rasse | Race | Tourismusberufe | Tourism employees | Diskriminierung | Discrimination | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/19389655211036652 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013387216