Are CRM systems ready for AI integration?
| Year of publication: |
2019
|
|---|---|
| Authors: | Chatterjee, Sheshadri ; Ghosh, Soumya Kanti ; Chaudhuri, Ranjan ; Nguyen, Bang |
| Published in: |
The Bottom Line. - Emerald, ISSN 0888-045X, ZDB-ID 2014372-2. - Vol. 32.2019, 2 (30.05.), p. 144-157
|
| Publisher: |
Emerald |
| Type of publication: | Article |
|---|---|
| Language: | English |
| Other identifiers: | 10.1108/bl-02-2019-0069 [DOI] |
| Source: | Other ZBW resources |
Persistent link: https://www.econbiz.de/10012066610