Are we there yet? : co-producing success and failure in a "consumer-intensive" service context
Year of publication: |
2009
|
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Authors: | Fischer, Eileen ; Otnes, Cele ; Winegard, Brynn ; Li, Eric P. H. ; Wilner, Sarah J. S. |
Published in: |
Explorations in consumer culture theory : [selected papers and poetry presented at the Consumer Culture Theory Conference held at the York University in Toronto, Ontario in 2007]. - London [u.a.] : Routledge, ISBN 0-415-77640-6. - 2009, p. 101-113
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Subject: | Dienstleistungsberufe | Service workers | Verbraucher | Consumers | Kooperation | Cooperation | Kultursoziologie | Cultural sociology |
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