Are you being served? : new tools for measuring service delivery
The World Bank. Ed. by Samia Amin ...
| Year of publication: |
2008
|
|---|---|
| Other Persons: | Amin, Samia (ed.) |
| Institutions: | Weltbank (contributor) |
| Publisher: |
Washington, D.C : The World Bank |
| Subject: | Öffentliche Dienstleistung | Public services | Gesundheitsversorgung | Health care | Bildungswesen | Educational system | Qualitätsmanagement | Quality management | Entwicklungsländer | Developing countries | Medizinische Versorgung | Gesundheitswesen | Bildungsangebot | Qualitätskontrolle | Evaluation | Dienstleistung |
| Description of contents: | Table of Contents [swbplus.bsz-bw.de] ; Description [swbplus.bsz-bw.de] |
| Extent: | XXV, 423 S. graph. Darst., Kt. |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Aufsatzsammlung ; Sammelwerk ; Collection of articles of several authors |
| Language: | English |
| Notes: | Enth. 17 Beitr. - Enth. Index Literaturangaben Introduction: why measure service delivery?Assessment of health facility performance: an introduction to data and measurement issues -- An introduction to methodologies for measuring service delivery in education -- Administrative data is a study of local inequality and project choice: issues of interpretation and relevance -- What may be learned from project monitoring data? lessons from a nutrition program in Madagascar -- Program impact and variation in the duration of exposure -- Tracking public money in the health sector in Mozambique: conceptual and practical challenges -- Public expenditure tracking survey in a difficult environment: the case of Chad -- Lessons from school surveys in Indonesia and Papua New Guinea -- Assessment of health and education services in the aftermath of a disaster -- Ukraine school survey: design challenges, poverty linkages, and evaluation opportunities Qualitative research to prepare quantitative analysis: absenteeism among health workers in two African countriesUse of vignettes to measure the quality of health care -- Client satisfaction and the perceived quality of primary health care in Uganda -- Health facility and school surveys in the Indonesia family life surveys -- Collecting data from service providers within the living standards measurement study -- Sharing the gain: some common lessons on measuring service delivery. Health facility surveys: an introduction -- An introduction to methodologies for measuring service delivery in education -- Administrative data is a study of local inequality and project choice: issues of interpretation and relevance -- What can be learned from project monitoring data? lessons from a nutrition program in Madagascar -- Tracking public money in the health sector in Mozambique: conceptual and practical challenges -- Public expenditure tracking survey in a difficult environment: the case of Chad -- Assessing health and education services in the aftermath of a disaster -- Ukraine school survey: design challenges, poverty linkages, and evaluation opportunities -- |
| ISBN: | 978-0-8213-7185-5 ; 978-0-8213-7186-2 ; 978-0-8213-7186-2 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003466984