Are you looking for something specific or just looking around? : adaptive selling on the basis of customer shopping goals in retail sales
Year of publication: |
2024
|
---|---|
Authors: | Kim, Yenee ; McFarland, Richard G. |
Published in: |
Journal of the Academy of Marketing Science. - Dordrecht : Springer Netherlands, ISSN 1552-7824, ZDB-ID 2067360-7. - Vol. 52.2024, 6, p. 1780-1804
|
Subject: | Adaptive selling | B2C | Brick-and-mortar retailing | Customer shopping goals | Information processing theory | Sales influence tactics (SITs) | Konsumentenverhalten | Consumer behaviour | Verkauf | Selling | Einzelhandel | Retail trade | Beziehungsmarketing | Relationship marketing | Verkaufspersonal | Salespeople | Online-Handel | Online retailing |
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