ARTICLES - Characteristics of Performance Appraisals and Their Impact on Sales Force Satisfaction - This study investigated the relationship between performance appraisal characteristics and salesperson job satisfaction. The results showed that the retail salesperson's job satisfaction increased when the performance appraisal provided clear criteria, the criteria met with the salesperson's ...
| Year of publication: |
2001
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|---|---|
| Authors: | Pettijohn, Charles E. ; Pettijohn, Linda S. ; d'Amico, Michael |
| Published in: |
Human resource development quarterly. - Malden, Mass. [u.a.] : Wiley, ISSN 1044-8004, ZDB-ID 10890816. - Vol. 12.2001, 2, p. 127-146
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