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Managers and research : the pros and cons of qualitative approaches
Skinner, Denise, (2004)
Performance management from multiple perspectives: taking stock
Holloway, Jacky, (2009)
Transforming Business Organisations: BPR and the IT - Implementing Business Process and Information Systems Reengineering in Sri Lanka: Identifying Critical Success Factors
Weerakkody, Vishanth, (1999)