ARTICLES - Measurement and control of business process
| Year of publication: |
2001
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|---|---|
| Authors: | Powell, Stephen G. ; Schwaninger, Markus ; Trimble, Chris |
| Published in: |
System dynamics review : the journal of the System Dynamics Society. - Chichester : Wiley, ISSN 0883-7066, ZDB-ID 8834283. - Vol. 17.2001, 1, p. 63-92
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