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G: ORGANIZATIONAL BEHAVIOR - Team technology Gc:000
Hacker, Marla E., (1999)
Designing and Installing Effective Performance Measurement Systems - An effective performance measurement system enables managers to determine if the organization's activities support the achievement of objectives and whether those objectives move the organization closer to a stated goal.
Hacker, Marla E., (1998)
12 Steps to Better Benchmarking
Hacker, Marla E., (2000)