Ascertaining the impact of e-service quality on e-loyalty for the e-commerce platform of liner shipping companies
Shih-Liang Chao, Ming-Miin Yu, Sin-Yi Wei
| Year of publication: |
2024
|
|---|---|
| Authors: | Chao, Shih-Liang ; Yu, Ming-miin ; Wei, Sin-Yi |
| Published in: |
Transportation research : an international journal. - Oxford : Pergamon, Elsevier Science, ZDB-ID 2013782-5. - Vol. 184.2024, Art.-No. 103491, p. 1-21
|
| Subject: | E-loyalty | E-service quality | Liner shipping | Network data envelopment analysis | Structural equation modeling | Trust | Electronic Commerce | E-commerce | Dienstleistungsqualität | Service quality | Linienschifffahrt | Online-Handel | Online retailing | Vertrauen | Confidence | Data-Envelopment-Analyse | Data envelopment analysis | Strukturgleichungsmodell | Structural equation model |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tre.2024.103491 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015078356