Assessing a quality model for the social sector : an empirical study of the EQUASS model
Nuno Melão, Ramon Bastida and Frederic Marimon
| Year of publication: |
2019
|
|---|---|
| Authors: | Melão, Nuno ; Bastida, Ramon ; Marimon, Frederic |
| Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 30.2019, 2, p. 221-243
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| Subject: | certification | EQUASS | excellence | quality model | social services | third sector | Qualitätsmanagement | Quality management | Nonprofit-Organisation | Nonprofit organization | Dienstleistungsqualität | Service quality | Sozialer Dienst | Social services | Produktqualität | Product quality | Sozialpolitik | Social policy |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/14783363.2017.1401459 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012199740