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Extending the Technology Acceptance Model (TAM) to explore customer’s behavioral intention to use Self-Service Technologies (SSTs) in Chinese budget hotels
Yang, Ke, (2021)
Understanding consumers' behavior to adopt self-service parcel services for last-mile delivery
Zhou, Min, (2020)
Determinants of self-service technology adoption and implementation in hotels : the case of China
Liu, Chun, (2020)
The influence of technology readiness on the evaluation of self-service technology attributes and resulting attitude toward technology usage
Elliott, Kevin M., (2012)
Predictors of relationship quality for luxury restaurants
Meng, Juan, (2008)
Technology Readiness Index (TRI) : assessing cross-cultural validity
Meng, Juan, (2010)