Assessing customer financial risk perception and attitude in the hotel industry : exploring the role of protective measures against COVID-19
Lanji Quan, Amr Al-Ansi, Heesup Han
| Year of publication: |
2022
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|---|---|
| Authors: | Quan, Lanji ; Al-Ansi, Amr ; Han, Heesup |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 101.2022, p. 1-10
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| Subject: | Behavior intention | COVID-19 | Customer attitude | Financial risk perception | Hotel industry | Protective measures | Satisfaction | Hotellerie | Coronavirus | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Risikopräferenz | Risk attitude | Wahrnehmung | Perception | Dienstleistungsqualität | Service quality | Messung | Measurement |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2021.103123 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013271318