Assessing "meta-services" : customer's perceived value and behaviour
Year of publication: |
2015
|
---|---|
Authors: | Janawade, Vikrant ; Bertrand, Daisy ; Léo, Pierre-Yves ; Philippe, Jean |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 35.2015, 5/6, p. 275-295
|
Subject: | meta-services | networked firms | perceived value | network value | global assessment | Unternehmensnetzwerk | Business network | Kundenwert | Customer value | Betriebliche Wertschöpfung | Value creation | Konsumentenverhalten | Consumer behaviour |
-
Power asymmetry and value creation in B2C relationship networks
Wieczerzycki, Marcin, (2021)
-
Perceived value in B2B and B2C : a comparative approach and cross-fertilization
Mencarelli, Rémi, (2015)
-
Consumer-to-consumer value within social networks
Loane, Susan Stewart, (2014)
- More ...
-
Valeur perçue des "méta-services" et comportement du consommateur : le cas des alliances aériennes
Janawade, Vikrant, (2015)
-
Bertrand, Daisy, (2016)
-
The new go-between services : peer-to-peer sharing platforms in hospitality services
Bertrand, Daisy, (2019)
- More ...