Assessing service quality in secondary schools : the case of Jordan
Rateb J. Sweis, Hannah Diab, Firas Izzat Mahmoud Salah, Taghrid Suifan and Samer Eid Dahiyat
| Year of publication: |
2016
|
|---|---|
| Authors: | Sweis, Rateb J. ; Diab, Hannah ; Salah, Firas Izzat Mahmoud ; Suifan, Taghrid ; Dahiyat, Samer Eid |
| Published in: |
Benchmarking : an international journal ; BIJ. - Bingley : Emerald, ISSN 1463-5771, ZDB-ID 1473104-6. - Vol. 23.2016, 5, p. 1207-1226
|
| Subject: | Jordan | Service quality | SERVQUAL | International qualitfication programs | Private secondary schools | Jordanien | Dienstleistungsqualität | Allgemeinbildende Schule | School of general education | Weiterführende Schule | Secondary school |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/BIJ-04-2015-0031 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011571796