Assessing sustainable tourism development through service supply chain process maturity and service quality model
Hadi Balouei Jamkhaneh, Reza Shahin and Arash Shahin
| Year of publication: |
2023
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|---|---|
| Authors: | Balouei Jamkhaneh, Hadi ; Shahin, Reza ; Shahin, Arash |
| Published in: |
The international journal of productivity and performance management. - Bradford : Emerald, ISSN 1758-6658, ZDB-ID 2024364-9. - Vol. 72.2023, 7, p. 2046-2068
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| Subject: | Importance-performance analysis | Performance assessment | Service quality gap | Service supply chain maturity | Sustainable tourism | Dienstleistungsqualität | Service quality | Lieferkette | Supply chain | Performance-Messung | Performance measurement | Ökotourismus | Ecotourism | Qualitätsmanagement | Quality management | Tourismuswirtschaft | Tourism industry | Kundenzufriedenheit | Customer satisfaction | Nachhaltigkeit | Sustainability |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJPPM-07-2021-0437 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014338872