Assessing the Effects of Quality, Value, and Customer Satisfaction on Consumer Behavioral Intentions in Service Environments
| Year of publication: |
2000
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|---|---|
| Authors: | Cronin Jr, J.Joseph ; Brady, Michael K. ; Hult, G.Tomas M. |
| Published in: |
Journal of retailing. - New York, NY [u.a.] : Elsevier, ISSN 0022-4359, ZDB-ID 4108024. - Vol. 76.2000, 2, p. 193-218
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