Assessing the Importance of Project Management Soft Competencies in an IT and Telecommunication Company

R&D projects in the IT and telecommunications sector have some special characteristics and managing these requires specialist knowledge. In these projects (as is true in general also) not only project management knowledge and professional expertise, but also soft competencies play a major role. The question is which soft competencies play what role. It is a great challenge to identify and prioritize the required industry-specific soft competencies related to project management. The aim of this research is to identify the key soft project management competencies and furthermore to highlight those competencies that require development. This paper will present findings on the most important soft competencies.