Assessing value from business-to-business services relationships : temporality, tangibility, temperament, and trade-offs
Paul Lyons and Louis Brennan
| Year of publication: |
2019
|
|---|---|
| Authors: | Lyons, Paul ; Brennan, Louis |
| Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 22.2019, 1, p. 27-43
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| Subject: | value | outsourcing | business-to-business | interorganizational relationships | service supply chain | service quality | Lieferantenmanagement | Supplier relationship management | Outsourcing | Dienstleistungsqualität | Service quality | Lieferkette | Supply chain | B-to-B-Marketing | Business-to-business marketing | Betriebliche Wertschöpfung | Value creation | Beziehungsmarketing | Relationship marketing | Unternehmensdienstleistung | Business services | Unternehmenskooperation | Inter-firm cooperation | Kundenwert | Customer value |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/1094670518805569 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012005761