AN ASSESSMENT OF COOPERATIVE LEARNING EFFECTIVENESS IN TOURISM AND HOSPITALITY TEACHING – A CASE STUDY OF SELECTED STUDENT GROUPS AT STRATHMORE UNIVERSITY IN KENYA

Cooperative Learning has been defined as a relationship in a group of students that requires positive interdependence, individual accountability, interpersonal skills, face-to-face promotive interaction, and processing. Several techniques have been used to implement to advance learning amongst groups of tourism and hospitality students. While a number of methods have delivered favourable results in students’ motivation and learning, some have been used with counterproductive results. The purpose of this study therefore was to carry out a practical assessment of a specified cooperative learning technique using selected student groups within the School of Tourism and Hospitality in Strathmore University, Kenya. In this study, identified learning groups were given fundamental rules on how to use the chosen technique and thereafter asked to apply the technique in a specified learning session. Students were then asked to complete a simple questionnaire to make judgement on the learning effectiveness of the technique and their attitude to it regarding group dynamics. This study established that there are aspects typical of cooperative learning that should be encouraged and specific aspects that should be discouraged. The research identified major factors that should be considered to enhance cooperative learning in tourism and hospitality education in Africa