Assessment of customer involvement and consequences of involvement in home appliances purchase
Year of publication: |
2015
|
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Authors: | Janaki, P. ; Santhi, P. |
Published in: |
GITAM journal of management : a quarterly publication of GITAM Institute of Management. - Visakhapatnam, ISSN 0972-740X, ZDB-ID 2813773-5. - Vol. 13.2015, 2, p. 60-73
|
Subject: | customer involvement | marketing mix | home appliances | customer profile | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Kundenintegration | Customer integration | Marketingmanagement | Marketing management | Hausgerät | Home appliances | Hausgeräteindustrie | Home appliance industry |
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