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The revitalising effect of ISO 9001 on dissatisfied customers
Petnji Yaya, Luc Honore, (2014)
Customer satisfaction index as a performance evaluation metric : a study on Indian e-banking industry
Rajendran, Ragu Prasadh, (2017)
Designing the impact pattern of electronic service quality thorugh perceived value and electronic trust on customers' electronic commitment : case study of customers of different branches of Mellat bank in Shiraz
Zaneian, Z., (2015)
Financial technology as a basis for financial inclusion and its impact on profitability : a case of Nepalese commercial banks
Regmi, Jharana, (2024)
Impact of board gender diversity on firm value of Nepalese commercial banks
Regmi, Jharana, (2023)