Audit analytics : a field study of credit card after-sale service problem detection at a major bank
Jun Dai, Paul Byrnes, Qi Liu and Miklos Vasarhelyi
| Year of publication: |
2019
|
|---|---|
| Authors: | Dai, Jun ; Byrnes, Paul ; Liu, Qi ; Vasarhelyi, Miklos A. |
| Published in: |
Audit analytics in the financial industry. - Bingley, UK : Emerald Publishing, ISBN 978-1-78743-086-0. - 2019, p. 17-33
|
| Subject: | Audit analytics | Großbank | Large bank | Bankgeschäft | Banking services | Kreditkarte | Credit card | Rechnungswesen | Accounting | Data Analytics | Data analytics |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Other identifiers: | 10.1108/978-1-78743-085-320191002 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012161593