Extent: | Online-Ressource (xx, 187 Seiten) |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Includes bibliographical references and index. - Description based on print version record ""Contents""; ""Title""; ""Copyright""; ""Dedication""; ""Foreword""; ""Acknowledgments""; ""Introduction : Why Should Anyone Care about Social Media?""; ""Chapter 1 : Social Media""; ""Definition of Social Media""; ""History of Social Media""; ""A Minefield of Opportunities and Risks""; ""Chapter 2 : Social Media""; ""Delivering Value: If Nothing Elseâ€"Listen and Learn""; ""Delivering Value: The Social Media Strategy""; ""The Evolution of Social Media Strategy""; ""Developing the Strategy""; ""The Social Media Plan""; ""Applying Social Media to Achieve Business Objectives"" ""Chapter 3 : Monitoring and Measuring""""How It Can Go Wrong and What to Do""; ""Listening""; ""Learning""; ""Responding""; ""Measuring""; ""Sharing""; ""Chapter 4 : Social Media Policies""; ""The Social Media Policy Team""; ""Internal and External Stakeholders""; ""Elements of an Effective Social Media Policy for Internal Stakeholders""; ""Elements of an Effective Social Media Policy for External Stakeholders""; ""Social Media Policy Training""; ""Chapter 5 : Social Media Risks""; ""Strategy and Planning Risks""; ""Execution and Process Risks""; ""Other General Risks"" ""Chapter 6 : Social Media Governance""""Boards of Directors""; ""Executive Oversight""; ""Project/Process/Tactical Oversight""; ""Legal, Compliance, and Risk Assessments""; ""Assurance Providers""; ""Chapter 7 : The Social Media Audit""; ""Appendices""; ""Appendix A : Chapter Links""; ""Appendix B : Common and Popular Social Media Tools and Platforms""; ""Appendix C : Common and Popular Social Media Monitoring Tools""; ""Appendix D : Links to Publicly Available Social Media Policies"" ""Appendix E : Links and Information Regarding Regulation, Guidelines, and Legal Issues Involving Social Media""""About the Authors""; ""Index"" |
ISBN: | 978-1-283-02771-7 ; 1-283-02771-2 ; 978-1-118-06369-9 ; 978-1-118-06175-6 ; 1-282-07425-3 |
Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012678637