Banking goes digital : the main determinants of the clients' satisfaction and trust toward fintech-based services
Year of publication: |
2022
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Authors: | Rhanoui, Salma |
Published in: |
International journal of economics and financial issues : IJEFI. - Mersin : EconJournals, ISSN 2146-4138, ZDB-ID 2632572-X. - Vol. 12.2022, 5, p. 10-20
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Subject: | Bank | Clients | Financial Technology | Fintech | Satisfaction | Trust | Vertrauen | Confidence | Kundenzufriedenheit | Customer satisfaction | Finanztechnologie | Financial technology | Finanzdienstleistung | Financial services | Electronic Banking | Electronic banking | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Digitalisierung | Digitization |
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