Behind the trends in the contact center business and collaborative CRM
by Rico Croci
| Alternative title: | Behind the trends in the contact center business |
|---|---|
| Year of publication: |
2006
|
| Authors: | Croci, Rico |
| Publisher: |
Fribourg : iimt Univ. Press |
| Subject: | Unternehmen | Kooperation | Kontaktpflege | Kundenmanagement |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] ; Description [gbv.de] |
| Extent: | XXII, CIII S. graph. Darst. 21 cm |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Erscheinungsjahr in Vorlageform:2006 Nebent.: Croci, Rico: Behind the trends in the contact center business |
| ISBN: | 978-3-906428-74-1 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004935514