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Benchmarking for destination management organizations: the case of Swiss cities and Alpine destination management
Müller, Hansruedi, (2012)
Benchmarking für Destinationsmanagement-Organisationen : Instrumentarium zur Bewertung von Strukturen, Prozessen und Leistungen
Berger, Philipp, (2012)
Benchmarking for destination management organizations : the case of Swiss cities and Alpine destination management