Benchmarking for quality
| Year of publication: |
2011
|
|---|---|
| Authors: | Shah, Deven ; Kleiner, Brian H |
| Published in: |
Industrial management : the magazine for better management in industry. - Norcross, Ga. : Institute of Industrial Engineers, ISSN 0019-8471, ZDB-ID 4108498. - Vol. 53.2011, 2, p. 22-26
|