Benchmarking staff performance : how staff departments can enhance their value to the customer
Jac Fitz-enz
| Year of publication: |
1993 ; 1. ed., 1. print.
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| Authors: | Fitz-enz, Jac |
| Publisher: |
San Francisco, Calif. : Jossey-Bass |
| Subject: | Benchmarking | Management |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XVIII, 218 S. : graph. Darst. |
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| Series: | |
| Type of publication: | Book / Working Paper |
| ISBN: | 1-55542-573-9 |
| Source: |
Persistent link: https://www.econbiz.de/10004179823