Benchmarking sustainable e-commerce enterprises based on evolving customer expectations amidst COVID-19 pandemic
Saurabh Pratap, Sunil Kumar Jauhar, Yash Daultani, Sanjoy Kumar Paul
| Year of publication: |
2023
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|---|---|
| Authors: | Pratap, Saurabh ; Jauhar, Sunil Kumar ; Daultani, Yash ; Paul, Sanjoy Kumar |
| Published in: |
Business strategy and the environment. - New York, NY [u.a.] : Wiley, ISSN 1099-0836, ZDB-ID 2025936-0. - Vol. 32.2023, 1, p. 736-752
|
| Subject: | COVID-19 pandemic | customer expectations | e-commerce enterprises | fuzzy VIKOR | sustainability | Electronic Commerce | E-commerce | Coronavirus | Epidemie | Epidemic | Online-Handel | Online retailing | Benchmarking | Nachhaltigkeit | Sustainability | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Fuzzy-Set-Theorie | Fuzzy sets |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1002/bse.3172 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014266688