Benefits of the changes of ISO9001 : 2015 on organisational performance
Year of publication: |
2023
|
---|---|
Authors: | Ouchama, Sara ; Badr, Dakkak ; Irhirane, El Hassan |
Published in: |
International journal of productivity and quality management : IJPQM. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-6482, ZDB-ID 2232968-7. - Vol. 40.2023, 3, p. 406-428
|
Subject: | balanced scorecard | global performance | ISO 9001:2015 | knowledge management | leadership | organisation context | risk-based thinking | total quality management | TQM | Qualitätsmanagement | Quality management | Balanced Scorecard | Balanced scorecard | Wissensmanagement | Knowledge management | Unternehmenserfolg | Firm performance | Performance-Messung | Performance measurement | Organisatorischer Wandel | Organizational change |
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