//-->
An examination of cross-cultural quality management practices in American and Asian firms
Yavas, Burhan F., (1996)
Bewertungsmodelle für TQM
Hummeltenberg, Wilhelm, (1995)
In search of an East Asian development model
Berger, Peter L., (1988)
Best practices in total quality : experiences from East Asia and the USA
Hagedorn, Christoph, (1995)