Better customer service : simple rules you can apply today
Edward C. Brewer, Terence L. Holmes
| Year of publication: |
2021
|
|---|---|
| Authors: | Brewer, Edward C. ; Holmes, Terence L. |
| Publisher: |
Abingdon, Oxon : Routledge, |
| Subject: | Beziehungsmarketing | Relationship marketing | Kundenservice | Customer service |
| Description of contents: |
Come to Class Prepared -- Complete Assignments Neatly and On Time -- Pay Attention -- Show Respect -- Be Courteous and Kind -- Follow Directions -- Always Do Your Best.
|
| Extent: | 1 online resource |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 978-1-003-16376-3 ; 1-003-16376-9 ; 978-1-000-39485-6 ; 1-000-39485-9 ; 978-1-000-39489-4 ; 1-000-39489-1 ; 978-0-367-75733-5 ; 978-0-367-75737-3 |
| Other identifiers: | 10.4324/9781003163763 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013183653