Beyond process improvement: The pathway to process-based management - The quality movement, which gained much momentum in the mid-1980s, ushered in many positive advancements in process improvement. Now, organizations have to step up with more change -- Integrated improvement. Management accountants should be leading the way.

Management trends - The power of collaboration - International collaborative research offers companies opportunities to gain insight into best practices in management first-hand. CMA Canada is supporting such efforts as a participant in the Consortium of Advanced Management -- International.

Dowdle, Pat, (2006)

The Balanced Scorecard and corporate social responsibility: Aligning values for profit - CSR reporting has grown over the past few years, but the information provided by those reports isn't always used for strategic advantage. Tying values and measures to a Balanced Scorecard could be the way to make good intentions more profitable.

Crawford, David, (2005)

The value of values: How to attract and retain productive employees with strategic values-focused management - The battle for talent is only going to get tougher over the next few years. One of the best ways to attract the right talent is to show your true colours -- The values that anchor your business. The use of a values-focused scorecard can be a helpful guide.

Crawford, David, (2006)