Bite-size training boosts customer service at food and beverage retailer: Fun and easy-to-use activities target multi-cultural teams at SSP (UK)
| Year of publication: |
2011
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| Published in: |
Human resource management international digest. - Bingley [u.a.] : Emerald, ISSN 0967-0734, ZDB-ID 2474945X. - Vol. 19.2011, 7 (18.10.), p. 12-15
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