Blending "hard" and "soft" TQM for academic excellence : the University of Siena experience in the field of Life Sciences
Year of publication: |
2023
|
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Authors: | Casprini, Elena ; Pucci, Tommaso ; Fiorini, Niccolò ; Zanni, Lorenzo |
Published in: |
The TQM journal : the international review of organizational improvement. - Bradford : Emerald Group Publ., ISSN 1754-274X, ZDB-ID 2420151-0. - Vol. 35.2023, 9, p. 231-255
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Subject: | Case study | Hard side | Soft side | TQM | University | Qualitätsmanagement | Quality management | Hochschule | Higher education institution | Forschungskooperation | Research collaboration | Universitäre Forschung | University research |
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